Cancellation & Refund Policy

1. Order Cancellation

• You may request cancellation within 2 hours of placing an order, provided the order has not already been processed or shipped.
• Once an order has been processed or shipped, cancellation may no longer be possible.
• Cancellation requests should be sent to support@datewithnuts.com together with the relevant order details.

2. Refunds for Cancelled Orders

If your order qualifies for cancellation, the refund will be processed to the original payment method within approximately 5–7 business days.

3. Damaged or Incorrect Products

If you receive a damaged or incorrect product, please contact us within 24 hours of delivery and provide appropriate photographs or videos. Depending on the circumstances, we may arrange a replacement or refund.

4. Non-Refundable Items

Because of the perishable nature of many of our products, returns or refunds are generally not accepted for reasons such as personal taste preference, texture preference or change of mind.